Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for succeedtech.com (Succeed Technologies Private Limited).

We, at Succeed Technologies Private Limited, respect your privacy. We protect your information and give you full control over the data you share with us.
This privacy document is to ensure that all our users (both individuals and organisations) know and understand
their rights in terms of the personal information shared with us and are clear on how this information is used.
This privacy policy may be updated in the future to keep up with the necessary privacy standards. Do visit us
frequently to see any updates or changes in our policy.

Contact Permission

If you submit a Contact request or Demo request on Succeedtech.com, we’d love to contact you by email or phone to understand more about what you are looking for in our courses, so we help you make the best decision. We would also like to keep you informed about any new offers or services. We’ll always treat your personal details with the utmost care and will never sell them to or share with other companies for marketing 3rd party products.

What Do We Collect?

From our Subscribers,We collect very limited personal information.

For individual users, we collect Name, Email address and a Password of your choice.
Additionally, we collect your system-generated details such as Signin & Signout date and time, IP addresses and
information related to your learning activities.

For organisational users, in addition to the ones mentioned above, we may also collect information like your
Designation, Department, Employee ID, Manager Information and other details provided by your organisation.

For online purchasers of eLearning courses, we may collect and store details such as your billing and payment
information.

For the visitors of our portals, we collect information about your Link Source, your browsing activities on our portal, and your form submissions. This is collected to improve and optimize our portal.

How Is This Information Used?

We use your personal information for tracking, analysing and reporting your learning progress (and for marketing our products if you have opted-in to be contacted with marketing updates). We may use this
information to:

  • Provide course recommendations to you or other users based on usage patterns.
  • Update or create new courses.
  • Carry out any obligations arising from any contracts entered between you/your organisation and us.
  • Enhance/optimise user experience, data security and system performance.
  • For organisational users, the information may be used as desired by your organisation.
    We will send you product or relevant marketing information ONLY IF YOU HAVE OPTED-IN TO BE CONTACTED
    BY Succeed Technologies.

Information Retention

We keep personal information only as long as needed, specific to the purposes for which the data wascollected.
We will delete all your personal information after the data retention period as per our company policy (6 month from your last login).For organisational users, your information will be retained in accordance with your organisation’s data retention policy.

Request for Erasure

As an individual user, you can request complete erasure of your personal information from the Profile section.
As an organisational user, you can request deletion of your information by with your Organizational points of
contact . This will be governed by your organisation’s data retention policy.

Access & Rectification

As an individual user, you can view and update your information on your Profile section.Your email address will be locked while editing.

To update your email address, send a request by email to support@succeedtech.com. If you are an organisational user, these details are controlled by your organisation. Please contact your organisation’s administrator to update any details.

Sharing Information

We may share your personal information with other entities or organisations to deliver a quality experience on our learning portal.

We do not share any of your personal information with anyone for the purpose of marketing.We share it with our partners to manage administration and operations, for services like billing and subscription management, hosting and performance enhancement.
Organisational users: Additionally, we share your information with your organisation’s administrators and managers.

Cookies Policy

Cookies contain information that are transferred by our portal to your computer’s storage.We store the
following cookies to enhance your experience:

  • Essential Cookies: Required to provide secure access, cart management, billing and payment services.
    Performance Cookies: This helps us in improving the performance of our website by analysing the usage pattern.
  • Preference Cookies: Required to store your personalisation preferences such as Language selection.
  • 3rd Party Cookies: Our portal may set/modify 3rd party cookies from Google Analytics. This is
    used in tracking the user behaviour on or related to our portal. We do
    not control the operations of those cookies. Please view Google’s respective privacy policies.(https://policies.google.com/privacy).
    You can block cookies by disabling them on your browser settings. Disabling Essential Cookies may result in
    some parts of the site becoming unavailable.

International Transfer

If you are located outside India, please note that your personal data may be transferred to and processed in India. However, based on the Content Creator’s request, data can be hosted in either the EU or US regions. The platform support is provided by Succeed support personnel located in India. Anonymized end customer data will not be accessible even to the support or backend teams, as the data is hashed using BCrypt for security.

We care for your privacy as we care for our own. For any further queries or concerns, you can reach us at support@succeedtech.com . You are required to agree to our Privacy Policy in order to sign up and use our services.