Ever growing demands of the customers to have Online Self-help content and increasing costs of running the phone/chat or email based Product support helpdesk is pushing many organizations to provide Self-Help videos online. Instead of letting your customer falling prey to potentially incorrect information, you can provide brand-aligned videos with accurate self-help information on top issues related to your products. This not only helps improve customer experience, but also reduces the calls coming into your support helpdesk. Here are a few videos we created for Lenovo.

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Connect to a Wireless Network

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A simple 2 minute tutorial to connect to a wireless network using a Lenovo Windows 8 PC.

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Laptop Doesn't Power Up

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This guided tutorial will show you how to troubleshoot power issues that may prevent your laptop from turning on.

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How to Create a USB Recovery Drive

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This guided tutorial will show you how to create a USB Recovery Drive for your Lenovo PC.

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How to update to the latest driver?

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Video to help users to get the best out of their Lenovo PC by keeping the device drivers up to date.

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Audio Issue On my Pc

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Video tutorial to address audio issues in a Lenovo PC using Windows Troubleshooter and fixing Connectivity issues.

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How to Reset your PC to Factory Defaults

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This guided tutorial will show you how to reset a Lenovo PC to factory defaults using OneKey Recovery option.

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Running Hardware Diagnostics using Lenovo Solution Center

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Watch this tutorial to understand how you can run hardware diagnostics using the Lenovo Solution Center.

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How to restore your PC to a previously working state outside Windows

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This guided video tutorial will show you how to get your laptop or desktop PC to a previously working state even if a Lenovo PC will not boot to Windows.

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